Reference

How calo22 Handles Your Personal Information

Your account data — from your registered mobile number to your DANA, OVO, or GoPay wallet details — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data ProtectionWallet Privacy: DANA, OVO, GoPayYour Right to Access & DeleteIndonesia-Region Policy

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are the two things we keep consistent across every account. Here is how each area works in practice.

Account Security

Your account is protected by OTP verification on every new device login. We do not store passwords in plain text — only hashed credentials are held on our systems.

Cookie Controls

Session cookies keep your mobile login active between visits. You can review and clear cookies through your browser or app settings without losing your account data.

Data Retention

We keep transaction and account records for the period required by applicable regulations in your eligible region. Once that period ends, records are deleted or anonymised.

Requesting Changes

To update, export, or delete your personal data, submit a request via live chat or email with your registered mobile number. We aim to respond within the timeframe local law requires.

PRIVACY CONTACT

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a privacy concern, our support team handles these requests directly. Use any of the channels below and mention your registered mobile number so we can locate your account quickly.

Team online

Live Chat

Open the chat widget from your account dashboard. Available during our standard support hours for account and privacy queries.

Email Support

Send your data request or privacy question to our support address. Include your registered mobile number for faster handling.

Help Centre

Our help centre has step-by-step instructions for submitting a data access or deletion request through your account settings.

What We Collect and Why It Matters

calo22 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the information needed to run it: your mobile number, email address, and the e-wallet identifiers you use for deposits and withdrawals — DANA, OVO, or GoPay. We use this to verify your identity, process transactions, and keep your account

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secure. We do not sell your personal data to third parties. Cookies and session data help us remember your device so returning logins are faster; you can clear these through your browser settings at any time. Transaction records are retained for the period required under applicable
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financial regulations in eligible regions — the exact duration depends on local law where you access the service. Players in Depok and elsewhere in Indonesia are covered by the same data-handling rules. If you use GoPay or OVO for a deposit, the wallet reference number is
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logged against your account for dispute resolution. We do not store full payment credentials on our servers; tokenised references only.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy

Real questions from people who want to know exactly how their data is handled on calo22.

We collect your mobile number, email address, and the e-wallet identifiers you link — such as your DANA, OVO, or GoPay account reference. No full payment credentials are stored on our servers.

Yes. Submit a data access request through live chat or email, quoting your registered mobile number. We will compile and send your data within the timeframe required by applicable local law.

Contact support via live chat or email with a deletion request. We will process it subject to any retention obligations under local financial regulations in your eligible region.

We do not sell your personal data. We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete your transactions, and with fraud-prevention services where required.

Transaction records are kept for the period required under applicable regulations where you access the service. The exact duration depends on local law and your eligible region.

Inactive accounts are subject to our standard retention schedule. Once the required period passes, personal data is deleted or anonymised. You can also submit a deletion request at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us Gamescalo22 Casino

How calo22 Handles Your Personal Information

How We Protect and Manage Your Information

Account Security

Cookie Controls

Data Retention

Requesting Changes

Reach Us About Your Data

Live Chat

Email Support

Help Centre

Common Questions About Your Privacy

01 What personal data does calo22 collect when I register?

02 Can I request a copy of all the data calo22 holds on me?

03 How do I ask calo22 to delete my account and personal data?

04 Does calo22 share my data with third parties?

05 How long does calo22 keep my transaction records?

06 What happens to my data if I stop using my account?

Privacy Policy

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